We are aware of an issue where snapshots can not be taken of images within Canva bulletins and are working on a permanent solution. Updates will be posted to this page as they become available.
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After a recent browser update from Microsoft, we identified an issue affecting some Windows devices using Microsoft Edge where webpages may load indefinitely. After investigation, we’ve determined that in certain cases the browser extension is not automatically starting, which prevents traffic from being processed as expected. Our Engineering team has been working on this throughout the day and is actively finalizing a fix. We expect to have an updated extension available soon. Once released, the update will be automatically pushed out, no action will be required on your end. We sincerely apologize for the disruption this may have caused and understand how impactful browser performance issues can be in a school environment. Please know this is our top priority, and we are moving as quickly as possible to resolve it fully. Thank you for your patience and for being a valued customer. We truly appreciate your partnership.
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We are aware of an issue currently preventing visitor photos from displaying on printed badges. A fix has been developed, and our team is actively testing it to ensure it performs as expected prior to release. We understand the impact this may have on daily operations and appreciate your patience as we complete final validation. Restoring full functionality as quickly and safely as possible remains our top priority.
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We are continuing to work on a fix for this issue and will provide updates as soon as there is more information to share.
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Ed Tech Resources
Canva Bulletin image snapshots not working
Carousel Digital Signage
Linewize
Raptor Technologies
Infrastructure
HPE Aruba Networking Central
Milestone- Security Camera Software